Frequently Asked Questions

What types of appliances do you repair?

We repair a wide range of household appliances, including refrigerators, ovens, dishwashers, washers, dryers, microwaves, and more. If you’re
unsure if we can fix your appliance, please contact us!

Yes, we provide a 90-day warranty on parts and a 30-day warranty on labor. For refrigerator sealed system repairs, we offer an extended
warranty of up to one year. If any issues arise within these periods, we’ll come back at no additional cost.

Yes, we offer discounts for First-Time Customers ($25 OFF), Senior Citizens ($30 OFF), Military/Veterans ($30 OFF), and for Online Bookings ($20 OFF).
One discount per service applies.

Yes, we require a card on file for efficiency, payment security, and cancellation protection. It also helps us streamline repeat customer service.

Yes, if plans change, contact us as soon as possible to avoid potential cancellation fees. We’re happy to reschedule or cancel your appointment it
notified in advance.

You can book through our website, call us directly, or use our online booking system. Booking online also qualifies you for a $20 discount!

The service call cost may vary depending on your zip code. Please use our online booking system to enter your zip code, and it will display the
exact service fee for your area.

No, we don’t sell parts directly. However, we’re happy to assist you with repairs and provide guidance on where you might find the parts you need.

If repair isn’t possible, we’ll advise whether replacement is the best option and may offer a buy-back option on certain appliances.

Yes, all our technicians are certified, trained, and insured to handle appliance repairs safely and effectively.

Repair times vary, but our technician will provide an estimated timeframe after diagnosing the issue.

Yes, we provide repair services for both residential and commercial appliances. Contact us for more details on how we can assist with your
business’s needs.

Absolutely. Our technicians take precautions to ensure all appliances are handled carefully, and we’re insured for added peace of mind.

You will only be charged for the diagnostic fee. We’ll let you know if repair isn’t feasible before proceeding with any charges beyond that.

Yes, we repair many older and discontinued models. However, availability of parts may affect whether we can complete the repair.

Yes, we strive to offer same-day service whenever possible. For urgent repairs, please call us to check availability.

While we prefer the homeowner to be present, we can arrange to complete repairs in your absence if a card is on file and specific instructions are
provided.

We accept all major credit cards, including MasterCard, Visa, Discover, and American Express, as well as checks. Choose the payment method
that’s most convenient for you!

Yes, our technicians typically call 15-30 minutes before arrival to confirm availability.

Our technician will provide an honest assessment after diagnosing the issue, helping you decide whether to repair or replace your appliance. Most
of the time, repair is much more affordable than a full replacement, allowing you to get the most out of your existing appliance.

Cancellations made within 2 hours of the appointment time may incur a cancellation fee. Please call us to avoid this charge.

We recommend annual maintenance for major appliances like refrigerators, dryers, and dishwashers to keep them running efficiently.

While we can provide general pricing information, an in-person diagnostic is necessary to provide an accurate estimate.

Reviews

Our pledge is to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance by each member of our service team. We have been providing top service!

Sarah T.
Boston, MA
“MasterFix Appliance Repair was a lifesaver! They arrived on time, fixed my refrigerator in no time, and were so friendly throughout the process. Highly recommend!
James R.
Cambridge,MA
“I had an issue with my washing machine, and MasterFix did a fantastic job. Their technician was knowledgeable and explained everything clearly. Now it's running like new!”
Emily K.
Quincy, MA
“I cannot thank MasterFix enough for their quick response and excellent service. They truly understand customer needs and exceeded my expectations!”
Maria P.
Quincy, MA
"My dryer is running like new! The technician from MasterFix was quick, friendly, and knew exactly what to do. The price was fair too. So happy with their service!"
David K
Boston, MA
"Incredible service. Called them in the morning about my fridge, and it was fixed by the afternoon. The whole process was super easy and professional. Will definitely call them again."
Levan T
Boston, MA
"Top-notch work on our oven repair. The technician was on time, very polite, and got the job done fast. Highly recommend MasterFix to anyone in need of appliance help."

Contact Us

We have been providing top service! See just how our MasterFix Appliance Repair Service can better your life today!

About Us

MasterFix -Reliable Repairs & Real Results

MasterFix Appliance Repair is a professional service company dedicated to providing high-quality appliance repair solutions across a wide range of household equipment.
Founded by Ramin, a certified technician with years of hands-on experience in appliance diagnostics and repair, MasterFix is built on core values of trust, precision, and customer satisfaction.
Our vision is to become a leading and reliable name in the appliance repair industry by delivering fast, dependable, and expert-level service. We strive to not only restore function to your appliances but also to offer peace of mind through transparent communication and guaranteed workmanship.
Whether it’s a malfunctioning refrigerator or a broken washing machine, MasterFix approaches every repair with professional integrity and attention to detail.

Why Us ?

Client satisfaction is at the forefront of our minds at UltraFix Appliance Repair Service. Our business model is built on respect, promptness, honesty, and taking pride in our work. When you choose us for your appliance repair, you learn how closely we hold to these values.

Qualified Techs

Our team consists of highly trained and certified technicians who specialize in repairing a wide range of appliances. With years of experience and a commitment to excellence, we ensure your appliances are in safe hands.

Warranty Included

We stand behind the quality of our work by offering warranties on all repairs. Your satisfaction and peace of mind are our priorities, guaranteeing long-lasting solutions.

Same - Day Repairs

We understand the importance of functioning appliances in your daily life. That's why we offer same-day repair services to ensure minimal disruption to your schedule.

Fast Response Time

Our customer support team is available to address your repair needs promptly. We pride ourselves on providing fast and efficient service whenever you need us.

Affordable Pricing

High-quality repair services don’t have to break the bank. At UltraFix, we offer transparent and competitive pricing with no hidden fees, ensuring excellent value for your money.

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Masterfix Info Hub

Discover helpful tips, expert advice, and the latest updates in the world of appliance repair on our blog. From troubleshooting common appliance issues to understanding when it’s time for professional service, we’re here to help you keep your home running smoothly. Explore practical guides, maintenance hacks, and industry insights tailored to save you time and money.

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